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Info Eduard - September 2011
EVENTS
EDUARD HELPDESK & KNOWLEDGE BASE
EDUARD BLOG
We receive many requests and questions regarding our products every
day. The problem with this is that only the person who asked will get an
answer. Many of you ask us the same questions over and over again.
Responding to just one person is quite time consuming and not effecti-
ve. Our new Eduard Knowledge Base will store most of the questions
and answers from you and make them available and easy to nd for
everybody. This way, you don’t even have to ask us and wait for email
response! Just search for the keyword in our Knowledge Base and get
your answer in seconds.
We understand that the community around Eduard wants to be “fed”
with fresh information every day. That’s why we will also run an Eduard
Blog on our new websites. This will allow you to comment on current
events and products and share your thoughts with us and rest of the
community. We will also give a chance to professional modelers and
historians to publish their own articles on the blog!
Save Cart function will be handy especially when you’re not ready to buy
yet, but don’t want to remember or bookmark all chosen products.
Down:
Main page of new Eduard websites will work as a starting
point with most recent news on it.